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Standard delivery charges (UK only) are as follows:
Orders under £50.00 £3.20
Orders over £50.00 Free delivery
We will send out your order as soon as possible. Most orders are sent by Royal Mail, our nominated carrier, provided that the items you have ordered are in stock. The order should arrive within 3-4 working days. We send everything First Class.
We also offer Express Delivery at a charge of £7.70. If your order is placed before 12.00pm it will be delivered the following working day by Royal Mail (Special Delivery Guaranteed by 1pm).
Please note that the felt animal heads, all items of furniture and certain other larger items are sent via My Hermes courier service and will be delivered within 7-10 working days. Express delivery for these items is charged at £17.50.
Certain items are eligible for free delivery. This offer is not valid if you are also purchasing items that are subject to the standard delivery charges.
If you wish to order items for delivery outside the UK, please contact us on firstname.lastname@example.org for more information and delivery charges. Please note that we are unable to ship to the USA for insurance reasons.
Please note that we will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). Delivery times are not guaranteed. At busy times or during public holidays please allow 7-10 days to receive your goods. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.