> FAQs

FAQs

Delivery charges (UK only) are £2.95 for orders under £50.00 but orders over £50.00 are delivered free of charge. All orders are sent by first class Royal Mail. For more information, please click here.
If you wish to order items for delivery outside the UK, please contact us on info@albetta.co.uk for more information and delivery charges.
You can pay using a credit card or debit card or with PayPal.
The best way to contact us is to email info@albetta.co.uk. You can also leave a message on 07720 414189. We will do our best to get back to you within 24 hours. For more information and our postal address, please click here.
Our nominated carrier is Royal Mail. We send all orders First Class and you order should be with you within 2-3 working days.
We are happy to accept returns or organise exchanges. Certain terms and conditions apply – click here for more details. We will refund return postage only if items are faulty or damaged.
If you register an account we will be able to contact you with details of special offers and new product lines (unless you choose to opt out of this service).
The Albetta range is stocked in many high quality stores in the UK. For more information, please contact our UK sales agents, Scandi-chic. You can call them on 01628 820 082 or email them at info@scandi-chic.com.
Our site is a secure site which means that you can be confident that your order will be processed safely and that all of your information is kept private.  We have taken care to use the most advanced and secure payment processing services available to us.